The Design Process

HOW BESPOKE WORKS  ??

Did you ever consider having a ring or other piece of jewellery custom made just for you?
Do you have a loose gemstones or an existing loved piece you
would like to remodel into something new?

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THE PROCESS

Clients initially contact us by email or by phone to give us an outline of what they are looking for.  We can then prepare some outline ideas before our first appointment.

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FIRST APPOINTMENT

When Suzanne meets a client for the first time, she spends time with them to understand what they require, their style and timeframe. She may also suggest alternative ideas which the client may not have considered.

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SECOND APPOINTMENT

Suzanne will have design suggestion, loose diamond or gemstone selection that the client has requested. We bring gemstones and diamonds in on approval if we do not have suitable selection in stock.

A detailed written quote is given to the client at this stage.
 
SEE MORE QUOTE INFORMATION BELOW
 

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THIRD APPOINTMENT IF NECESSARY

Often a client may not need to visit us a third time – by now design decisions will be made and diamonds or gemstones chosen so further ‘tweaking’ can be done by email images.
You will also receive regular updates on the progress of your Jewellery Design.
 

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DESIGN PROCEED

Once you are happy with your choice and proceed your Design, we ask you for a deposit normally 35% approx. The balance is due on collection of the finished piece.
Clients sometimes prefer to pay by instalment as the design progresses or in full on completion. 
 

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TIMEFRAME

It normally takes 3 – 4 week from initial consultation to Completed Design.
This can vary due to complexity of the piece or additional time needed to source the perfect Gemstone or Diamon
d.

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QUOTE & COSTING INFORMATION

Your quote will show the price to make or remodel your ring or piece of jewellery.

This will include design time, goldsmith’s work, precious metal, hallmarking, 
 diamond or gemstone setting, finishing & polishing,
photography & valuation paperwork.

You will be offered to choice of different quality metals – giving different price points –
be that platinum, 18ct gold, 14ct gold and sometimes silver.

You will also be shown a gemstone selection – again at different price points and qualities – so you can make an informed choice to suit your budget.
You can also modify your design in any way at this stage.

The Cost of a Bespoke Piece of Jewellery for you will be the same as
The cost of designing a piece for our stock.

If you already have diamonds or loose gemstones, and hallmarked precious metal
– these will all be used and additional metal or diamonds
can be added to complete the design as you choose.

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GOOD DESIGN IS NOT ABOUT SPENDING MONEY !            IT IS ABOUT SPENDING TIME!

WE WILL SPEND THAT TIME WITH YOU!

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Any questions we haven’t covered here – just contact us!